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Nautimarket
Frequently Asked Questions Frequently Asked Questions

  1. What forms of payment do you accept?
  2. Can I cancel an order?
  3. How do I know my online order was received by Nautimarket?
  4. Your prices includes sales tax?
  5. How long will it take for my package to arrive?
  6. Do you warranty your products?
  7. Can you guarantee availability of products on your site?
  8. Is my credit card information secure?
  9. How much is shipping cost?

  1. What forms of payment do you accept?
    We accept Visa, MasterCard and others with "PAYPAL" gateway. Also payments can be made by T/T (bank transfer)

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  2. Can I cancel an order?
    Orders that have not shipped can be cancelled with no penalty. If you need to cancel an order, please contact customer service as soon as possible. Please note, once an order has been sent to the warehouse for packing and shipping, it is considered a shipped order. This may occur 1 day or a few hours prior to shipment. At this late stage in the process, it may still be possible to cancel an order (i.e. prevent if from shipping) and we will certainly try if that is your wish. However, please note that in some cases, it will not be possible to retrieve the order and prevent it from shipping. In these cases, your order will be subject to our return policy.

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  3. How do I know my online order was received by Nautimarket?
    You will receive an email order confirmation for your purchase. This confirmation will be emailed to the email address you provided during the ordering process. If you do not receive an email confirmation, please contact us.

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  4. Your prices includes sales tax?
    Yes, our prices includes Europe sales tax.

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  5. How long will it take for my package to arrive?
    Depending on which items are ordered, shipping times vary. Usually 3 to 10 days in Europe (EC)

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  6. Do you warranty your products?
    All warranties on the products purchased are the warranties provided by the respective manufacturers.

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  7. Can you guarantee availability of products on your site?
    No. Manufacturers reserve the right to make changes in products offered, materials and construction of their products at any time. Every effort is made to remove discontinued products from our site. All prices and descriptions listed on the web site are subject to change without notice.

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  8. Is my credit card information secure?
    Yes. We do not know your credit card details as all the payment is made by "PAYPAL" gateway. SSL technology (Secure Sockets Layer) allows to encrypt sensitive information you provide.

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  9. How much is shipping cost?
    To know shipping costs please ask us by mail: you must indicate the final destination adress, the country and CAP of your city.

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---21449 - Ritchie  Explorer F-50 e F-51W compass
---21449 - Ritchie Explorer F-50 e F-51W compass
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